Nest Egg FAQ

What is John Lewis Nest Egg JISA?

John Lewis Nest Egg is a Junior ISA (JISA) product that is being trialled by John Lewis. It is a stocks and shares JISA which is a tax efficient investment product that allows you to invest for your child who is under the age of 16.

Nest Egg has two key features:

• Nest Egg Reward - We will contribute 1.25% of qualifying purchases made at johnlewis.com or in the John Lewis app directly to your John Lewis Nest Egg JISA.

• Sign-up bonus - We will contribute £50 to your JISA when you open the account and deposit £50 or more.

What is a stocks and shares JISA?

A stocks and shares JISA is a tax efficient investment product that allows you to invest for your child who is under the age of 16. The JISA must be opened by a parent or guardian, but anyone can make regular contributions to a JISA, and only the child can access the money, once they turn 18

Why is this a limited promotion?

As a loyal John Lewis Customer, we’re inviting you to take part in our John Lewis Nest Egg JISA promotion. It is limited to selected customers as it is an early release.

Do I need to be a John Lewis loyalty member to open John Lewis Nest Egg?

No, you don't need to be a loyalty (MYJL or My Waitrose) customer.

How do I sign-up?

To register for the John Lewis Nest Egg JISA you will need to:

• Use the dedicated link from the email invitation

• Use the same email address as your johnlewis.com shopping account when you sign up.If you don’t have a johnlewis.com shopping account, you will need to set one up first.

What if I sign up with a different email to my johnlewis.com shopping account?

In the instance you sign-up with a different email address to your johnlewis.com shopping account you will not have successfully signed up to the John Lewis Nest Egg JISA promotion, as your shopping account needs to be linked to your JISA account.

Please note however that you will have set up a standard JISA which does not come with any of the additional benefits of the John Lewis Nest Egg JISA.

If you have already signed up with different emails, please reach out to John Lewis Investments Customer Support Here to update your email address so that you can sign-up to John Lewis Nest Egg.

What if I already have a John Lewis Investments or Nutmeg account?

The John Lewis Nest Egg JISA is for new customers only. If you already have a John Lewis Investments account or a Nutmeg account you won't be eligible .

Can I sign up in store?

No, you cannot sign-up in store.

I have more than one child, can I open more than one John Lewis Nest Egg JISA?

For the trial period you can only open one JISA per parent / guardian.

Can both me and my partner open a John Lewis Nest Egg for the same child?

As John Lewis Nest Egg is a stocks and shares JISA, then it is subject to ISA rules - a child can only have one cash ISA and one stocks and shares ISA at any time. Therefore, a child cannot have two John Lewis Nest Egg JISAs. There is also a maximum annual JISA allowance of £9k meaning that across cash and stocks and shares JISAs, the amount deposited in any tax year cannot exceed £9k.

Is there a minimum deposit amount?

The minimum deposit amount for John Lewis Nest Egg is £50.

Will John Lewis contribute more than £50 for the sign-up bonus?

John Lewis will only deposit £50.

What if I want to transfer in an existing JISA?

If you have an existing JISA with a different provider you are able to transfer this over to a John Lewis Nest Egg as part of this trial.

If you are transferring a JISA from another provider, the ceding provider must also confirm the transfer and the funds must be in your John Lewis Nest Egg account within three (3) months ​of account opening for you to benefit from the sign-up bonus and Nest Egg reward.

How long will it take to receive my sign-up bonus?

You will receive your bonus payment within 60 days from opening the JISA. If it takes longer than this period please contact John Lewis Investments Customer Support Here.

How will I know that I have received the bonus?

You will receive an email notification confirming that the bonus has been paid directly into the JISA.

What is the Nest Egg Reward?

It  is a unique feature of the Nest Egg promotion whereby you can earn 1.25% of your spend paid directly into your child's JISA every time you shop at johnlewis.com and the John Lewis App.

You will start earning this reward once your initial deposit has been invested.

How do I earn the Nest Egg Reward?

You can earn this reward on qualifying purchases on johnlewis.com and the John Lewis App. This will automatically be paid directly into your John Lewis Nest Egg JISA. Please note that in store purchases are excluded.

You will start earning this reward once your initial deposit has been invested.

When does the Nest Egg Reward start?

You will start to earn the Nest Egg reward once your initial deposit has been invested. You will receive an email notifying you when your funds have been invested.

What happens if I return items?

Your Nest Egg Reward is calculated monthly to align with the returns period window. If you have been over/under credited this will be balanced out in the following month.

Is the Nest Egg Reward accrued regardless of where I spend across John Lewis including Waitrose?

For our initial launch you will only be able to earn this reward from purchases on johnlewis.com and the John Lewis App.

I have not received my Nest Egg Reward

You will receive your reward earned for the previous month, by the end of the following calendar month. For example, any Nest Egg Reward earnt in April, will be paid before the end of May. If it has been longer than this period please reach out to John Lewis Investments Customer Support Here.

I think my Nest Egg Reward has been calculated incorrectly

Please reach out to John Lewis Investments Customer Support Here.

Will my Partner's JLP spend also contribute to the Nest Egg Reward?

No, your Partner’s spend on a different johnlewis.com shopping account will not contribute.

What if I have reached my annual JISA allowance with my existing provider prior to transferring a JISA to John Lewis Investments?

If you have reached your £9k allowance, then your existing provider will notify us of this and the £50 bonus will not be paid until the following tax year (starting 6th April).

For any contributions over and above the limit, the excess is held in a pooled client money account in trust for the child until the next tax year and is then automatically allocated to the new tax year’s JISA. Note, the money cannot be returned to whoever contributes.

Anyone can contribute to the account, but only the child can access the money – and only after they turn 18.

What if I have reached my annual JISA allowance and have earnt the Nest Egg Reward?

If you have reached your £9k allowance the reward will be paid in the following tax year (starting 6th April).

For any contributions over and above the limit, the excess is held in a pooled client money account in trust for the child until the next tax year and is then automatically allocated to the new tax year’s JISA. Note, the money cannot be returned to whoever contributes.

Anyone can contribute to the account, but only the child can access the money – and only after they turn 18.

What if I want to close the JISA?

If you aren't happy with the JISA you have a 30 day cooling off period if you change your mind.

Alternatively, you are also able to transfer out your JISA to another provider.

Will the Nest Egg reward impact my child's annual JISA allowance?

Yes, the Nest Egg Reward will be paid directly into the John Lewis Nest Egg and therefore will count towards your child’s £9k annual JISA allowance. If your child also has a cash JISA, you should be mindful that the maximum annual contribution is £9k across the two.

I have transferred a JISA and the transfer is in progress. What happens with the sign-up bonus and Nest Egg reward?

If you have transferred a JISA and have not made any other contributions, you will be eligible for the sign-up bonus and Nest Egg reward once we receive the transferred JISA and the funds are invested.

How will I be able to give feedback on the promotion?

We would really love it if you could help us shape this product so it offers the best value it can for all of our customers, so from time to time we’ll be in touch so you can let us know your thoughts.

What happens if the Nest Egg promotion ends?

The first 1000 customers that sign up will be helping us test this new way of helping parents invest in their children's future. As we are developing something new, it could be changed, paused, or removed, but do not worry, if we do make changes, we will notify you in advance and you will be able to keep a standard Junior ISA with us no matter what. See Terms and conditions for more details.